For Patients - Blackstone Valley Community Health Care Patient Resources - Patient Forms, Patient Portal, Insurance Information

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For Patients

Did you know we have a Patient Satisfaction Hotline?

Call our Patient Satisfaction Hotline with comments, compliments, or suggestions. Your information is confidential and can make a difference in the services we provide. Please tell us how we’re doing, call 401-312-9878!

Use the tools below to find out more information related to your health and dental care.

Please email contact@bvchc.org for more information on BVCHC services. For any Patient Care related questions, concerns or to make an appointment, please call 401-722-0081 or send a message on the Patient Portal! 

Language Assistance 

Blackstone Valley Community Health Care is committed to clearly and thoroughly communicating with all patients and their families about the care we provide. We are fully committed to providing quality health care to all patients that is linguistically and culturally appropriate.  Interpreter services for non-English speaking and hearing impaired patients are important to quality health care. Please let your doctor know in advance about your language or hearing needs. If you need an interpreter, please let us know when you check in.

Cultural Competency 

BVCHC employs individuals from the cultures of the patients that we serve. Additionally, its leadership team embraces these cultures and has a passion for serving the demographic of BVCHC.  When interacting with patients of different cultures, we focus on ensuring that we utilize written and verbal language that is culturally appropriate.  We understand and work to incorporate cultural preferences into our patient interactions especially those involving health care views, religious beliefs, diet in the culture, and prevalence  of disease on culture, family dynamic and social norms.”

Transportation Services

We have three options for transportation services: MTM, UberHealth and a local Central Falls cab company, City Taxi. If you require transportation assistance, please inform us when you book your appointment.

How to get involved?

Blackstone Valley Community Health Care (BVCHC) recognizes the need for a Patient Advisory Group  (PAG). Our Patient Advisory Group serves an important role in advising our health center in terms of the care, services and customer service that we provide to our patients.  Committee members play a vital role in our success.  This is a volunteer position and we ask for a one year commitment. If interest, email us at patientadvisorygroup@bvchc.org. We would love to have you.

Blackstone Valley Community Health Care (BVCHC) is a federally funded community health center, and as such meets the statutory requirements for community health centers in terms of governance and management. The BVCHC Board is made up of 51% users and they are representative of the community we serve. Our BVCHC Board serves an important role in advising our health center in terms of the care. This is a volunteer position and we ask for a one year commitment.  If interest, email us at contact@bvchc.org. We would love to have you.

 

In the event that you have a claim, Blackstone Valley Community Health Care is covered by the Department of Justice.